01 / Ask
Customer support
Native iMessage support is part of the storefront workflow.
Case study / MyPeptide
The customer sees a storefront. The team runs a pipeline.
MyPeptide combines a research-use shopping experience with the back-office work needed to move batches through ordering, production, certificates, and shipping.
01 / Storefront
Clear paths from product discovery to checkout.
The public interface gives shoppers a focused product path. Its phone-gated access and native messaging support are part of the documented build scope.
MyPeptide storefront / desktop capture
MyPeptide storefront / mobile capture
02 / Batch work
The invisible work gets its own interface.
The operations board follows each batch from need-to-order through factory certificate of analysis, ordering, production, and shipment. The screenshot shows the current admin pipeline interface with synthetic sample data, not a live tenant record.
Current admin UI · synthetic sample data
03 / Connected handoffs
A sale depends on stock and follow-through.
Customer questions, stock status, checkout links, and batch work sit in different parts of the operation. The build gives each handoff a place in the flow.
02 / Check
Stock and batch context
The operations pipeline tracks where product batches stand.
03 / Continue
Checkout path
The system can provide a route back to the product purchase flow.
The operating rhythm
Every batch has a next move.
The board makes the shift from purchasing need to factory documentation, production, and shipment visible to the people doing the work. That internal rhythm supports the customer-facing promise of a clear storefront.
Need to order → factory COA → ordered → production → shipped
The pipeline gives staff a shared view of the stage and related certificate work.